Director of Service
New York, NY 
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Posted 3 days ago
Job Description

The Director of Service/ Psychiatry and Behavioral Health provides departmental clinical leadership and is a direct care provider as detailed below.

  • Manages administrative responsibilities such as effective integration and coordination of the clinical services department; scheduling and conducting clinical staff meetings, orienting and mentoring all new Physicians and mid-level providers; ensuring clinical staff is continually trained and supervised and that activities of medical staff are coordinated with other operating units of the organization.
  • Responsible for setting providers' schedules including "call" schedule, ensures distribution of new and revised schedules in a timely fashion to all providers, intake/eligibility supervisors, and Administration.
  • Supervises all providers, including performing new hire orientations, conducting peer review process, corrective action counseling, terminations, and approving all requests for leaves of absence, training, special requests, and annual evaluations.
  • Assumes clinical responsibility in conjunction with the Medical Director. Provides regular, ongoing, and special reporting in functional areas. Assumes Site Supervision role as directed by the Medical Director.
  • Fosters an environment that promotes Quality Assurance and Improvement Programs and is responsible for removing barriers to achieving quality in medical care and for reporting to internal and external committees and entities, as required.
  • Participates and takes proactive role in customer service related issues and ensures to adhere to the values created by Facility; by continually striving to improve and provides quality patient care, treating everyone with respect and dignity, promoting teamwork and cooperation to create an environment that maximizes efficiency and satisfaction, encouraging open communication and adhering to all established ground rules.
  • Provides at direct clinical care in Psychiatry and Behavioral Health in accordance with the highest applicable standards of medical and professional practice and in full accordance with health center protocols and policies, and available to work evenings and weekends.
  • Provides leadership, vision, and direction in developing new medical service delivery areas, directs, monitors and evaluates programs, revising and adapting as necessary and/or appropriate; assists in formulation and/or revision of medical program/clinical services policies and protocols; facilitates Clinical Protocols/Guidelines implementation and updates at all Medicine sites with a focus on quality for patient care. Participates in developing and implementing safety programs for clinical and patient care environment
  • Attends and represents facility to collaborating agencies, at specific institutions, and at conferences, as requested to enhance collaborative efforts with these organizations and institutions.
  • Addresses site provider needs assessment as on-going basis and assists in Provider Staffing Plan as appropriate. Assures adequate staffing, including provider scheduling and room assignments. Works with the HR department in recruiting, screening and hiring of new providers as directed by the Medical Director.
  • Provides overall direction and coordination of continuing medical education, training, and support for health care personnel; chairs provider meetings; required to participate in committees as requested by the Medical Director; assists in medical decision-making, as requested and as necessary or prudent.
  • Maintains affiliation with appropriate professional organizations. Monitors the placement of residents and preceptors. Works with the Medical Director on recruitment and retention strategies through the National Health Service Corps.
  • Assists in the design, implementation, and evaluation of clinical programs. Assist in planning and supervising new technologies and programs. Works collaboratively with other departments for the successful integration of services as appropriate.
  • Assumes other responsibilities at the direction of the Medical Director including but not limited to staff performance evaluations and monitoring providers.
  • Demonstrates commitment to service excellence standards, by modeling service excellence in all internal and external relationships, addressing service excellence deficits in staff, and in performance of all duties and responsibilities of this position.
  • In the Medical Director's absence, or when directed by the CMO or Designee: Assumes responsibilities and authorities of Medical Director, on an interim basis as required to ensure regulatory compliance and the ongoing clinic operations of Facility.
  • Collaborates with Management Team members, as directed, to develop strategies and policies and provides consultation within scope of responsibility.
  • Provides additional assistance within and outside of clinical arena, as requested and/or as appropriate, to ensure the ongoing success of the organization.
  • Availability for on call schedule (critical labs and weekend/ or holiday coverage).
  • Monitoring of provider assigned work queues in EPIC
  • Performs other related duties as may be as may be assigned by Medical Director and or Chief Medical Officer.

MD or DO

Board Certification

NY State Medical License

NYU Langone Medical Center is anequalopportunityand affirmative action employer committed to diversity and inclusion in all aspects of recruiting andemployment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, military and veteran status, genetic information or any other factor which cannot lawfully be used as a basis for anemploymentdecision. We require applications to be completed online.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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