About Us

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That's why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer.

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We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That coloring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward.

Tolling Associate Consultant

HDR's Mobility and Operational Technology Services (MOTS) is seeking a Tolling Analyst to join our growing Toll consultant team. The primary responsibilities are to support toll agency clients as a consultant in the subjects of toll project delivery, planning, research, analysis, procurement, development, design, operations, and change management. In addition, the successful candidate may assist project managers in delivering tasks including the development of scopes, schedules, and budgets for tolling-related projects. The successful candidate will grow as a toll consulting generalist and may develop a specialization in tolling with career progression based on interests and skills.

At HDR, you will find a solid company with collaborative colleagues who do interesting and unique work for clients who trust them to push open the doors to what's possible.

We are an employee-owned company with more than 100 years of making great things possible together with our clients. Yes, we have the industry awards to prove it, but our pride is in our people. Smart, hardworking team members who take their employee ownership seriously and will have your back at every turn. Their expertise will motivate you to be your best and develop new and better solutions.

Primary Responsibilities

In the role of Tolling Associate Consultant, we'll count on you to:

• Research trends in the transportation industry to inform our clients about tolling policy, operations, and systems.
• Perform high-level analysis in Microsoft Excel to support decision-making.
• Support clients in toll program planning, requirements development, maintenance, operations, and change management.
• Review reports to monitor system key performance indicators and metrics.
• Analyze business processes and recommend and support implementation of changes to improve efficiency and accuracy. This may include developing training materials or standard operating procedures.
• Assist with business development efforts, including writing or reviewing proposals.
• Learn how to manage scopes of work, cost estimates, procurement documents, contracts, and provide oversight of project tasks, deliverables, and sub-contracts.
• Support procurement processes and/or general program management contracts for toll-related work elements including design reviews, operations, project production, and delivery.
• Support the development of conceptual tolling approaches.
• Establish client relations and be involved with marketing, contract administration, and design and production meetings.
• Learn and follow HDR processes for project management and quality assurance/quality control.
• Implement HDR's standard quality assurance/quality control procedures.
• Perform other duties as assigned.

Keywords: Toll, Tolling, Consulting, Consultant, Back Office, Reporting, Business Rules, Operations, Change Management, Business Processes, Systems, Analysis, Procurement, Planning, Policy.

*LI-MP1

Required Qualifications

• Bachelor's degree in Civil Engineering, Planning Systems Engineering, Business, Management, Computer Science, or similar fields.
• Proficiency in Microsoft Office applications such as Excel, Word, and PowerPoint.
• Excellent written and communication skills.
• Ability to handle a wide variety of tasks simultaneously requiring different skill sets.
• Ability to adapt to the needs of our clients and work outside of your comfort zone.
• An attitude and commitment to being an active participant in our employee-owned culture with collaboration, trust, and quality is a must.

Preferred Qualifications (one or more preferred but not required)

• Experience working with state DOTs, toll system integrators, planning organizations, or Toll / Thruway / Turnpike Authorities.
• Experience in business or management consulting,
• Experience in systems engineering
• Familiarity with tolling policies, technologies, or equipment
• Familiarity with data management and analytical tools such as Power BI, Tableau, etc.
• Local candidates are preferred.

Why HDR

At HDR, we know work isn't only about who you work for it's also about what you do and how you do it. Led by the strength of our values and a culture shaped by employee ownership, we network with each other, build on each other's contributions, and collaborate together to make great things possible. When you join HDR, we give you license to do the same. We help you take charge of your career, giving you multiple growth opportunities along the way.

We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off, parental leave, paid holidays, 401(k) retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position is $57,400 - $82,000 annually depending upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.)