Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware

Job Summary:

Continual Account Maintenance:

• Generate and analyze error reports and communicate results back to customer.
• Perform routine member transactions on an exception basis.
• In person interaction with client base to support needs.
• Partner with accounts and eligibility vendors to ensure that proper handling of files are met with required specifications.
• Create reports utilizing the Access database.
• Handle other projects as assigned by Management.

Core Individual Contributor Competencies:

• Personal and professional attributes that are critical to successful performance for Individual Contributors:
• Customer Focus
• Accountable
• Learn
• Communicate

Education:

• High School diploma or GED required. Bachelor/Associate degree from an accredited college or university preferred.

Work experience:

• Minimum of 1-2 years enrollment experience.

Specialized knowledge/skills:

• Technical aptitude.
• Required proficiency in MS Excel.
• Preferred knowledge of Access.
• Analytical Thinking, strong Interpersonal Skills.

Salary Range:

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:

• Comprehensive health benefits (Medical/Dental/Vision)

• Retirement Plans

• Generous PTO

• Incentive Plans

• Wellness Programs

• Paid Volunteer Time Off

• Tuition Reimbursement

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.