Not Authorized
You are currently not authorized to access this section.
Please contact your Administrator to change your authorization settings.
Please contact your Administrator to change your authorization settings.
Radiology Service Desk Coordinator
New York, NY
Job Description
Client Summary:
The nation's largest municipal health care delivery system in the United States dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.
Summary of Need:
- Respond to support tickets in a timely manner
- Provide detailed notes of all activities and interactions in the system
- Provide superior customer service Must be able to communicate effectively with key organizational stakeholders and be able to deal with a high-pressure environment with SLA escalation procedures for resolution
Qualifications/Requirements:
- High School diploma or GED
Knowledge, Skills, Abilities:
- Experience working in a hospital and/or with radiologists is required.
- Experience working in a service desk environment.
- Must be able to document and type 40 words a minute.
- Technical familiarity with any of the following: Imaging Information Systems (IIS), Hospital Information Systems (HIS), Picture Archive and Communication Systems (PACS), EPIC, E-Clinical, Athena or similar system.
Shift/Schedule:
9:00 AM-5:00 PM
5 days per week
Contract Length:
8 weeks
Equiliem specializes in staffing clinical, non-clinical, and allied personnel. We excel in all levels, disciplines, and specialties within the healthcare spectrum. Our projects range from short to long term local and travel assignments. Equiliem has been recognized as a certified small business enterprise. In addition, we are proud that we have earned the prestigious Joint Commission accreditation for staffing firms and have been awarded Best in Staffing 5 years running by our employees and client partners.
Benefits offered to our workers include the following:
- Medical Insurance
- Vision & Dental insurance
- Life Insurance
- 401K
- Commuter Benefits
- Employee Discounts & Rewards
- Payroll Payment Options
Across the U.S., leading companies in healthcare, government, light industrial manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, and Independent Contractor Compliance.
For over 50 years, we've helped shape our industry. Today, we continue to research, ask questions, and constantly enhance the candidate journey and client experience.
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
Email this Job to Yourself or a Friend