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Job Title
Mailroom AssociateJob Description Summary
This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support contracted service lines to include mail, print (MFD troubleshooting and maintenance), hospitality. Pick up and deliver copy jobs, faxes, and packages. Assume accountability for all support functions for assigned floor(s).Job Description
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL, messenger and other incoming packages throughout floors to and from mailroom-Deliver print work as needed
Create FedEx shipment labels for Domestic and international destinations
Process all outgoing USPS and accountable mail
Keep inventory of all supplies in mail areas-includes USPS and accountable mail
Open, scan and email all incoming mail to recipients
Assist and notify end users of mail and shipping protocols
Audit and update mail lists as needed
Retrieve and email monthly client accounting statements
Complete research of unidentified mail received
Log all incoming accountable mail in tracking software
Process client checks received using established guidelines
Complete large volume mailing projects as required
Support confidential document shredding in accordance with stated policy
Assist other OSA's as needed to meet demand
Work overtime as needed to assist with special projects
All duties as assigned
Must assist in supporting all service lines in addition to primary role
#INDCWS
JOB REQUIREMENTS & QUALIFICATIONS:
Able to lift 50-75 lbs.
Knowledge of mail tracking software a plus
High school diploma or equivalent (GED)
Copier/fax/FedEx/postage machine knowledge
Basic computer skills a must (Word, Excel, Outlook)
SPECIAL SKILLS:
Ability to multi-task and prioritize
Good interpersonal skills
Exceptional customer service skills
Exceptional verbal and written communication skills
Exceptional organizational skills
Ability to work independently with minimal supervision
Admirable punctuality/attendance record
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $24.00 - $22.00C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.