Crum & Forster (C&F) with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2022 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.

The Claims Analyst is responsible for the support of the Environmental Claim and Construction Defect claim groups to ensure timely and accurate processing and exceptional customer service. The Analyst is accountable for assisting the managers in the set up of new claims, supporting the adjusters with daily tasks, maintaining data integrity within special projects and compliance with company policies and procedures.

This position is remote with preference for candidate to be in Morristown, NJ or Southfield, MI or within a local office of C&F.

What you will do for C&F:

Assist in the set up and assignment of new incoming claims which includes identification of the appropriate policy(ies) and coverage.
• Assist the claim handlers with daily tasks
• Maintain proper file documentation on all activities and issues
• Track trial and mediation dates
• Track appeals and results
• Update Watchlist cases
• Prepares and submits expense reports for approval
• Participate in special projects using Excel and PowerPoint applications
• Address questions, concerns and issues from outside parties: insured's, agents, state agencies, injured employees and attorneys
• Provide superior customer service to agents, insureds and others during the claims handling process

What you will bring to C&F:

• College degree preferred, consideration will be given to candidates with appropriate work experience
• Demonstrated proficiency with the Microsoft Office suite of programs
• Excellent customer service skills
• Ability to prioritize tasks and meet deadlines
• Strong written and verbal communication skills are essential

Competitive compensation package

Generous 401K employer match

Employee Stock Purchase plan with employer matching

Generous Paid Time Off

Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing

A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path

A dynamic, ambitious, fun and exciting work environment

We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community.

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.

For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $53,500.00 to a maximum of $89,100.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs

#LI-AV1

#LI-Remote