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Assist in the design of a customer's network based on customer requirements and best practices. Implement new project work for customers. Serve as a knowledge resource for industry best practice regarding your architecture. Work as part of a company architecture team to ensure successful delivery of both tactical and strategic solutions across the company architectures Assist with highly technical
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The Service Technician I is responsible for providing Basic level technical support ensuring the highest quality technical service to clients regarding field activities including installation and servicing of voice, data, and video systems and equipment including associated wiring, power, or peripheral equipment. Essential Functions Supplies Basic technical level support to client requests for eme
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FP&A Senior Analyst position will serve as primary financial business partner for business units totaling +$400M of revenue and be responsible for preparing ops review materials including financial results, variance analysis and benchmarking. Candidate must possess exceptional Excel skills and be comfortable collaborating across multiple departments. Senior Analyst must be able to provide timely,
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The Solutions Architect will act as a liaison between our National Account Managers and internal technology groups to assist in the planning and delivery of product demonstrations and training. Provide technical assistance and support evaluating and identifying innovative technology solutions to meet market demands. Participates and implements cross organizational processes. Essential Functions As
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The Major Account Support Representative (MASR) assists in managing the day to day customer relationship focusing on non sales and sales related activities. Typical duties may include sales assistance, sales order processing, generating invoices, order tracking and ensuring the overall accuracy of the ordering process. The MASR provides customers with feedback regarding order status and escalates
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Qualifications Required Qualifications Strong knowledge in communications, collaboration and data technology with specific experience selling Cisco's product line Knowledge of selling professional services and managed services is preferred Knowledge of software as a service, cloud, premise and hybrid solution is preferred Five or more years of direct selling experience is required 4 year college d
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The Technical Solutions Engineer is responsible for providing Technical Design, Scoping, and knowledge during the entire lifecycle of the Solution Sale and works closely with the Account Team to ensure technical accuracy of the Solution design. This role will collaborate with Professional Services Engineers in designing new Enterprise Networking and Security solutions and will bridge the gap betwe
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The V.P. of Cloud and Managed Services – Enterprise, assumes the responsibility of collaboratively working with the Enterprise Cloud and Managed Services sales team to identify, quantify, develop and close opportunities for new and existing customer accounts. As the V.P. of Cloud and Managed Services, you will focus on expanding our Cloud and Managed Services solutions to customers, partners
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The Sr. Project Manager will be responsible for interfacing in complex projects with customers. This position will be the trusted ConvergeOne customer interface and work closely with our architect and consulting teams in delivering success engagements. Essential Functions Coordinate internal resources and third parties/vendors for the flawless execution of project Ensure that all projects are deli
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The Cloud Delivery architect will be responsible for being the technical expert for supported accounts from contract language negotiations through day 2 support. To be effective, the Cloud Delivery Architect must have a deep knowledge of collaboration solutions in a service delivery model. The Cloud Delivery architect must have seasoned experience working on multiple delivery projects, and deep un
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Provides 9 1 1, NG9 1 1, or E9 1 1 technical assistance and support for customer queries and issues Keeps upper management and team members informed of customer issues and concerns Creates cases in ticketing system for proper reporting and billing purposes Responds to customer requests based upon stated SLA's Completes proper documentation required by the department, including scheduled reports Re
Posted Today
• Performs break/fix and MAC work for ConvergeOne customers • Follows up with customer contacts to ensure satisfactory completion of work • Logs all work time in automated ticketing system • Manages ticket list to ensure break/fix or MAC work done in a timely manner • Supports remotely other vendors/contractors at remote customer locations • Demonstrates high standard
Posted Today
Establishes, maintains, and develops business with potential customers Foster current customer relationships Provides sales consultation for customers and direction for pre sales team related to design, support, and management of customer needs involving products and services Analyzes customer’s business issues and interests in order to generate a strategy that will achieve business objectiv
Posted 2 days ago
Essential Functions Collaborates and consults with customers, vendors, and contractors to provide expert technical solutions in support of contracts in a fast paced and demanding environment Follows up with customer contacts to ensure satisfactory resolution Reports findings, tracks progress, and documents customer communication within incident management system Manages workload in a manner that m
Posted 2 days ago
Provides sales “team lead” consultation, related to design, support, and management of customer activity involving but not limited to the collaboration (UC & Contact Center), enterprise networking, data solutions and security products and services Establishes, maintains, and develops business with customers and potential customers to enhance the potential for meeting the objectives of
Posted 2 days ago
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